Our Privacy Policy
Last Updated: August 31, 2026
At Simton Power Tools Limited (“Simton Power Tools”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase our products, contact us, or otherwise interact with our services.
1. Information We Collect
We may collect personal information that you provide directly to us when you:
- Create an account on our website
- Place an order or make a purchase
- Request a quotation
- Contact us through our website, email, phone, or other communication channels
- Subscribe to our newsletter or marketing communications
- Submit an enquiry or request for customer support
Depending on how you interact with us, the information we may collect includes:
- Full name
- Telephone number
- Email address
- Billing and delivery address
- Company or business name, where applicable
- Order and purchase information
- Payment-related information
- Account login information
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, pages visited, and information about how you interact with our website.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfil your orders
- Deliver products to you
- Process payments and transactions
- Provide quotations and respond to enquiries
- Provide customer support
- Communicate with you about your orders, purchases, or enquiries
- Manage your account
- Improve our website, products, and services
- Prevent fraud, abuse, and unauthorized activity
- Maintain the security of our website and systems
- Comply with applicable legal and regulatory requirements
- Send marketing communications where you have given us permission to do so
We will only use your personal information for legitimate business purposes and in accordance with applicable privacy and data protection laws.
3. Payments
When you make a purchase through our website, your payment may be processed by a third-party payment provider.
We do not intend to store your complete payment card details on our website. Payment information may be collected and processed directly by the relevant payment service provider in accordance with its own privacy policy and security practices.
4. Cookies
Our website uses cookies and similar technologies to provide and improve our services.
Cookies are small text files stored on your device when you visit a website. They may help us:
- Keep items in your shopping cart
- Remember your preferences
- Maintain your login session
- Understand how visitors use our website
- Improve website performance and functionality
- Provide relevant advertising and marketing where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, including shopping and checkout features.
5. Google Services and Advertising
Our website may use services provided by Google, including Google Analytics, Google Ads, Google Merchant Center, and related Google services.
These services may collect information about how visitors interact with our website, including information about products viewed, purchases, website activity, and technical information.
We may use this information to understand website performance, measure advertising effectiveness, display relevant advertisements, and provide information about our products through Google services.
Google may use cookies and similar technologies to collect and process information in accordance with its own privacy policies.
6. Sharing Your Information
We may share personal information with trusted third parties when necessary to operate our business and provide our services.
These may include:
- Payment processors
- Delivery and courier companies
- Website hosting and technology providers
- Website analytics and advertising providers
- Customer service and communication providers
- Professional advisers where necessary
- Government authorities or other parties where required by law
We do not sell your personal information to third parties.
We only share information where reasonably necessary for providing our services, operating our business, protecting our rights, or complying with legal obligations.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfil orders, provide services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
When information is no longer required, we may securely delete or anonymize it.
9. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally permitted
- Object to or request restriction of certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
You can unsubscribe from marketing emails by following the unsubscribe instructions included in those communications.
To exercise a privacy-related right or make a request, please contact us using the details provided below.
10. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
11. Children’s Privacy
Our website is intended for general audiences and is not specifically directed at children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us:
Simton Power Tools Limited
Email: info@simtonpowertools.co.ke | simtonpowertoolske@gmail.com
Phone: +254-708-333-704
Address: PR7H+XGX, Nairobi.
Website: https://simtonpowertools.co.ke
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.